Shipping Policy

Last updated: 18 October 2026

Where we ship

We currently ship to addresses within Australia.

Delivery cost

Delivery is free on all orders within Australia.

Processing time

We usually send your order to our supplier within 1 to 3 business days of payment.

Delivery time

Your order is shipped from overseas. Estimated delivery is 10 to 15 business days from the day you order. This is an estimate, not a guarantee, and delays can happen due to customs, public holidays, weather or carrier issues. Business days are Monday to Friday, excluding public holidays.

Tracking

Once your order ships, you will get an email with a tracking number. Tracking can take a few days to update after dispatch. If you can't see an update, check again in 2 to 3 days.

Orders with more than one item

Items in the same order may be sent separately and arrive on different days.

Wrong or incomplete address

Please check your address before you pay. If an order is sent to an address you gave us in error, we may not be able to recover it or send a replacement for free. Contact us straight away if you spot a mistake and we will try to fix it before it ships.

Delayed or lost orders

If your order has not arrived within 30 days of ordering, contact us at insparationnation1@gmail.com with your order number. We will investigate and arrange a refund or replacement.

Damaged on arrival

If your item arrives damaged, please see our Refund and Returns Policy. Your rights under the Australian Consumer Law are not affected by this policy.

Contact us

Email insparationnation1@gmail.com with your order number. We aim to reply within 2 business days.